The management and staff of KPJ Ampang Puteri Specialist Hospital (KPJ APSH) would like to extend a warm welcome to you, our very special guest to one of the premier hospital in Malaysia and South East Asia.
Our hospital with our dedicated team of consultant staffs provide the very best of comprehensive medical care for your well-being and treatment, making this a place of healing and comfort for you.
The facilities are centered on you and designed to facilitate the task of helping you to gain renewed health as soon as possible. It is our duty and certainly our pleasure to ensure that you have the peace, serenity and security, which are all necessary for a complete and pleasant recovery.
KPJ Ampang Puteri Specialist Hospital (KPJ APSH) is governed by KPJ Healthcare Berhad (KPJHB), the healthcare division of Johor Corporation, which currently owns and manages 25 hospitals in Malaysia and abroad. KPJ APSH is the first purposed built hospital in the Group.
KPJ APSH is built on a 5.35-acres land with a total build-up area of 330,000 square feet. Its construction began in November 1993 and handed over to the management of KPJHB in March 1995. It was designed by an international architect to bring quality healthcare nearer to our clients. KPJ APSH is strategically located with easy access from Kuala Lumpur and Selangor. KPJ APSH was opened to public on June 15, 1995 and officially launched on March 30, 1996.
KPJ APSH has a reputable team of more than 60 residents, sessional and visiting medical consultants who are well qualified and experienced in their respective fields. The consultant teams are backed and supported by more than 800 staff which comprised of dedicated nursing and paramedical staff in all disciplines of medicine areas such as cardiac and neurosurgical services and supporting staff from various areas. All the Medical Consultants, nurses and paramedical staff are carefully selected for their professional expertise and commitment to deliver personalized services. With over 200 beds, patients can enjoy the privacy and comfort of a premier specialist hospital run by expert managerial and medical staff committed to the well-being and recovery of patients.
KPJ APSH is fully accredited by Malaysian Society for Quality in Health (MSQH), designed to bring quality healthcare closer to public and is the 1st private hospital to achieve full accreditation status by MSQH for the 5th consecutive 3-year term 2012-2015. KPJ APSH successfully achieved the first Malaysia and Asia Pacific for the international Integrated Management System (IMS) Certification by TUV Rheinland Group, comprising of ISO 9001:2008 Quality System, ISO 14001:2004 Environmental Management System, and OHSAS 18001:2007 Occupational Health and Safety Management System.
On top of that, KPJ APSH has earned the 2nd cycle of the JCI Audit 5th Edition (2015-2018). The first JCI accreditation title was received in 2012 (2012-2015). Accreditation from Joint Commission International (JCI), the worldwide leader in improving the quality of healthcare. The checklist includes over 350 standards covering from surgical, hygiene, and anaesthesia procedures to the system in place to credential medical staff and nurses.
Putting emphasis on patient-centred care, KPJ Ampang Puteri has taken up the Planetree program; a not for profit organization that partners with healthcare organizations around the world to transform how care is delivered. Guided by 10 components of patient centred care, Planetree is positioned to represent the patient voice and advance how caregivers engage with patients and families. KPJ Ampang Puteri received "Planetree Affiliated" status for actively practicing the 10 components, which are : human Interactions, human touch, nutrition & nurturing, healthy community, architecture & design, information and education, healing arts, social support, complimentary therapy & spirituality
KPJ APSH also has achieved the Hazard Analysis Critical Control Points (HACCP) certification by Lloyd's Quality Assurance Ltd for food safety. As part of improvement process that focuses on workplace safety and promoting a culture of order, KPJ APSH is the first hospital awarded with 5S certification (Quality Environment) by Malaysia Productivity Corporation in November 2008. In addition, KPJ APSH is certified as a Baby Friendly Hospital (BFH) by Ministry of Health since July 2006.
- En Mohd Nasir Mohamad
- Dr. Munirah Khudri
Chief Executive Officer
- Dato' Dr. Abd. Wahab Ghani
- Pn. Azizah Harun
Chief Nursing Officer
- Pn. Zahidah Bt. Ishak
- En Nik Izhar Nik Mohamed
Deliver quality healthcare services
The Preferred Healthcare Provider
- Provide a full range of specialist, clinical and support services.
- Emphasize on work ethics and confidentiality.
- Provide a safe, secure and conducive environment.
- Ensure that patients are cared for and serviced by well trained and competent professionals.
- Motivate staff by ensuring staff satisfaction, their well being and enhancing career development through education and training.
- Strive and commit to provide quality par excellence service by continuous improvement in quality assurance programs.
- Ensure the needs of community to be served are addressed and to include patient's and family rights.
- To comply with statutory and other legal requirements.
- To ensure patients and family rights are addressed at all times.
|ISO 9002:1994 Certification||SIRIM|
|ISO 9001:2000 Certification||2003||SIRIM|
|The First private Hospital to be Awarded 3 Year Terms||2000-2003||Malaysian Society of Quality in Health (MSQH)|
|The First Hospital to be Awarded Full Accreditation Status for 2nd Consecutive 3 Year Term||2003-2006||Malaysian Society of Quality in Health (MSQH)|
|The First Hospital to be Awarded Full Accreditation Status for the 3rd Cycle for Another 3 Consecutive Year Term||2006-2009||Malaysian Society of Quality in Health (MSQH)|
|The First Hospital to be Awarded Full Accreditation Status for the 4th Cycle for Another 3 Consecutive Year Term||2009-2012||Malaysian Society of Quality in Health (MSQH)|
|The First Hospital to be Awarded Full Accreditation Status for the 5th Cycle for Another 3 Consecutive Year Term||2012-2015||Malaysian Society of Quality in Health (MSQH)|
|Joint Commission International (JCI)||2012-2015||JCI|
|HACCP||2014||Lloyd's Register Quality Assurance Ltd.|
|Baby Friendly Hospital Initiatives||2012||World Health Organization|
|5S Certification||2014||Malaysian Productivity Corporation|
|INTEGRATED MANAGEMENT SYSTEM (IMS)|
|The First Hospital in Asia Pacific Region to Receive Integrated Management System (IMS) Certification Conforming to the 3 Standards which include;|
- ISO 14001:2004
- ISO 9001:2000
- OHSAS 18001:1999
|2005||TUV Rheinland (International Certification Body Based in Germany)|
|New Standard of Certification|
- ISO 9001:2008
- ISO 14001:2004
- OHSAS 18001:2007
|2008-2013 (recertification)||TUV Rheinland (International Certification Body Based in Germany)|
|ASIAN HOSPITAL MANAGEMENT AWARD|
|Human Resource Management 2nd Runner Up||2002||John Hopkins International Joint Commission International|
|Branding Management Project – 1st Runner Up||2003||John Hopkins International Joint Commission International|
|Gold Medal at National Productivity Corporation Level – Finance (OPTIMISTIC GROUP)||1999||Malaysia Productivity Corporation|
|2 Star Recipient at ICC Convention National Level – "Pengurusan Penyediaan Makanan Lebih Efektif (PYRAMID)"||2004||Malaysia Productivity Corporation|
|Overall Champion 12th KPJ Quality Convention – "To Reduce Incidence of Pressure Sores" & "To Reduce Time Taken to Carry Out M&E Work"||2008||Malaysia Productivity Corporation|
|2 Star Recipient at ICC in KPJ Quality Convention – ISO-KIT (DIAMOND)||2011||Malaysia Productivity Corporation|
|Champion for Management Category in Hari Mekar Convention – ISO-KIT (DIAMOND)||2011||Malaysia Productivity Corporation|
|Gold Award-Mini Convention Team Excellent ICC (Northern Region)- "Inability to Fulfill Standard Isolation Requirement When in High Demand" (DIAMOND)||2013||Malaysia Productivity Corporation|
|ENTERPRISE 50 – 13th Placing||2005||SMIDEC|
|ENTERPRICE 50 – 15th Placing||2007||SMIDEC|
|OTHER NATIONAL/INTERNATIONAL AWARDS|
|National Occupational Safety and Health||2007||Ministry of Human Resource|
|Export Excellence Award 2006||2007||Ministry of Internal Trade & Industry|
|BRANDLAUREATE – SME Chapter 2007||2007||Asia Pacific Brands Foundation|
|4th Asia Pacific Super Excellence Brand||2008||Asia Entrepreneur Alliance World Wide|
|National Award for Management Accounting (NafMA) 2008 – Merit Award||2008||Malaysian Institute of Accounting & Chartered Institute Accounts Malaysian Division|
|ASEAN Business Award||2009||ASEAN Business Advisory Council (ASEAN-BAC)|
|Asian Pacific Super Excellent Brand Award||2009||Asia Entrepreneur Alliance Worldwide|
|Malaysia HR Award||2009||Malaysian Institute of Human Resource Management|
|My Branded Service Award||2009||MARKPLUS INC|
|My Branded Service Award||2011||MARKPLUS INC|
|My Branded Service Award||2012||MARKPLUS INC|
|International Arch of Europe Award||2012||Business Initiative Direction (B.I.D)|
|The Bizz Award||-2012|
|World Confederation of Business|
The hospital was certified ISO 9002 by SIRIM in year 1999.
APSH has achieved ISO 9001:2000 System Conversion in March 2003 by SIRIM.
Integrated Management System (IMS)
The first private hospital in Malaysia to be certified Integrated Management System
(IMS) in Asia Pacific, year 2005.
Asian Hospital Management Award (AHMA)
Awarded as first runner up under Human Resource Category in year 2002.
Awarded as first runner up Marketing, Public Relations or Brand Management in year 2003.
The hospital was awarded 13th placing in September 2004. The hospital was awarded 15th placing in November 2007.
The hospital has achieved Halal certification in March 2005.
Human Resource Excellence Award
The hospital was awarded Human Resource Excellence Award in 2005 by ASPAC & MIHRM.
Hazard Analysis Critical Control Points (HACCP)
The hospital was certified by Lloyd's Quality Assurance Ltd in December 2005.
Baby Friendly Hospital
Achieved Baby Friendly Hospital by Ministry of Health (MOH) in July 2006.
Industry Excellence Awards
Overall winner for Export Excellence Awards (Service Category) received in February 2007 by Ministry International Trade Industry (MITI).
Occupational Safety and Health Excellence Award
Awarded GOLD (Service Category) received in February 2007 by National Council for Occupational Safety and Health.
Brandlaureate - SME Chapter Award
Awarded by Asia Pacific Brands Foundation for Brand Excellence in Healthcare - Hospital in January 2008.
5S Certification (Certificate Of Quality Environment Practices)
Certified by Malaysia Productivity Corporation in November 2008.
NAfMA Certification Of Merit
Certified by National Award for Management Accounting in December 2008.
ASEAN Business Awards
Finalist in the category of Corporate Social Responsibility received in February 2009.
Super Excellent Brand
Awarded Asia Pacific Super Excellent Brand 2008 received in March 2009.
Malaysia HR Awards 2008 - 2009
Awarded bronze in the HR Excellence Category received in March 2009.